Let’s get real

most managing agents are glorified message-takers

Here’s what we offer:

  • Service Charge Collection & Monitoring

  • Clear Communication

  • Credit control

  • Trusted contractors paid on time

  • Health & Safety Compliance

  • Regular Site Inspections

  • Security of funds

  • Year end accounts you can understand

  • Insurance you can rely on

  • Let’s be honest, most managing agents are invisible.


    They show up in your inbox, not in your building. They manage spreadsheets, not actual properties. And you’re the one left chasing them when something needs doing.

    We don’t work like that.

    At Bespoke Block Management, we manage every block like we live there. That means we’re on site,

    That means regular site visits, clear communication, and fast, accountable service not delays and excuses. We stay visible, responsive, and genuinely involved.

    We also take budgeting seriously. By forecasting income and expenses, we plan ahead, control costs, and avoid nasty surprises keeping your building running smoothly and financially secure.

    It’s a simple approach. Just rarely done properly. That’s where we’re different.


    We plan ahead and allocate resources properly. That means your block stays stable, your service charge actually makes sense, and your reserve funds are protected.

    We work with our own panel of specialist contractors, they show up, do the job, and don’t need chasing. Why? Because we brief them properly, pay them on time, and expect standards. Not favours


    We treat your block like it matters. because it does.

    It’s not rocket science. It’s just rarely done by people who actually care.

    That’s what makes us different.

  • We take compliance seriously because your building’s safety isn’t optional. From health and safety regulations to fire risk assessments and legal obligations, we stay ahead of the rules so you stay protected. Reliable, compliant block management that doesn’t cut corners.

  • We have our own panel of trusted providers, we work live to the market and obtain live quotes daily

  • At Bespoke Block Management, we provide hands-on residential block management that goes beyond emails and spreadsheets. We visit your building, speak with residents, and handle issues directly. If you’re looking for proactive, on-site block management with real accountability, you’ve just found it.

FAQs

  • Yes. Bespoke Block Management is a proud member of The Property Institute.

    The Property Institute (TPI) is the UK’s leading professional body for residential property management. They set the national standards for managing agents, promoting transparency, accountability, and professionalism across the industry.

    Membership means we’re committed to best practice, ongoing training, and ethical conduct in how we manage your building, ensuring we serve leaseholders, clients, and residents with the highest level of care and compliance.

  • Simple, it’s your money and we treat it that way.

    We don’t mix it, move it, or mess with it. Every development gets its own dedicated client bank account, fully separated.

    We follow strict standards set by The Property Institute, so everything’s above board and professionally managed.

    That’s how you know it’s safe, because we manage it like it matters.

  • Our address is 45 Fitzroy Street WT1 6EB

  • Thats’s simple.

    If you’re a new enquiry, you can contact us directly by email or through the contact form on our website.

    If you're an existing leaseholder, we strongly recommend you to contact us through your online customer login portal, where you can report issues and track updates.