Our Services & How We Help You

At Bespoke Block Management we don’t just manage buildings, we look after homes. At Bespoke Block Management, we manage residential buildings with professionalism, care, and complete transparency.
Our service is designed around one goal and that is to make sure your building is well maintained, compliant, and financially sound, while delivering real value for the people who live there.

We combine practical experience as leaseholders with professional standards in property management. The result is a structured, proactive service that gives RTM directors and residents confidence that everything is being handled properly.

Financial Management

  • Service Charge Collection & Monitoring

    We issue demands accurately and track payments closely to keep your building properly funded and running smoothly.

  • Service Charge Budget Planning

    Budgets built with care that are realistic, lease-compliant, and transparent.

  • Credit Control

    We handle arrears fairly but firmly. Our approach protects leaseholders while keeping your building’s finances balanced.

  • Year-End Accounts You Can Understand

    Clear, accurate accounts prepared in line with the lease explained in plain English.

  • Security of Funds

    All client money is held in separate, protected client accounts and fully reconciled. Complete compliance, full accountability.

Repairs & Maintenance

  • Repairs & Maintenance Coordination

    From leaky gutters to broken gates, we get repairs sorted quickly, with no fuss.

  • Emergency Repairs & 24/7 Callout Management

    When something goes wrong out of hours, we’ve got it covered, quick response, trusted contractors, no middle-of-the-night panic for leaseholders.

  • Trusted Contractors Paid on Time

    Good trades do their best work when they’re treated properly , we pay promptly and fairly and ensure they are well briefed before being chosen for the job.

  • Contractor Vetting & Cost Control

    We only appoint qualified, vetted contractors. Every quote is compared for value and quality before approval.

  • Major Works & Section 20 Consultation

    We oversee major works from planning to completion, ensuring full Section 20 compliance. Leaseholders stay consulted, protected, and informed throughout.

Leaseholder & Building Support

  • Clear Communication

    Straight answers, quick replies, and full transparency. No chasing, no confusion. Just clear updates when you need them.

  • Leaseholder & Subletting Management

    We handle everyday queries, keep everyone informed, and manage subletting notifications in full compliance with the lease.

  • LPE1 Leasehold Sales Support

    Fast, accurate sales packs prepared for solicitors so sales proceed smoothly, without delays or missing information.

  • Resident Feedback & Regular Visits

    We value feedback from residents and visit your building in person to keep standards high and identify issues before they become problems.

  • RTM Handover & Data Migration Support

    Once your Right to Manage is approved, we lead the full handover. We chase the outgoing agent for records, service charge balances, and contractor details appointing a forensic accountant when needed to ensure nothing is missed.

  • Resident Portal & Block Management Software

    We use trusted, industry-leading management software to keep communication seamless. Leaseholders can log in 24/7 to report issues, view documents, and stay up to date.

Compliance & Safety

  • Health & Safety Compliance

    We manage all statutory checks — fire risk assessments, alarms, lifts, electrical testing to keep your block compliant and residents safe.

  • Fire & Safety Legal Compliance

    We stay on top of regulations and documentation so your building never falls behind on essential safety standards.

  • Regular Site Inspections

    We visit regularly to check cleaning standards, maintenance issues, and safety compliance. Fixing small problems before they become big ones.

Our Commitment

Every service we deliver comes back to three things: clarity, reliability, and fairness.
We manage every building with the same care and structure we’d expect for our own homes, protecting its condition, its finances,

and everyone’s peace of mind.